Mandy's message to families
"Please don't hesitate to come in and meet us. No question is a silly question, and we are always here to help. You won't regret it."
About Mandy
After raising her children on her own, Mandy wanted to make a difference to other families because raising children is rewarding, but sometimes challenging too. She's been working with children, young people and families for 16 years.
Mandy in three words
- loyal
- caring
- fun
What Mandy can help with
What kinds of things can families come to you for help or support with?
"All of the below plus young parent support. For example: parenting, routines, behaviour, school attendance, family relationships, confidence, accessing services or managing changes within family life".
What do you enjoy most about working with families?
"Seeing the difference I can make to that family’s life, even it is just something small and to see their confidence grow".
What would you say to a parent or carer who is nervous or unsure about asking for support?
"Absolutely ask for support, a problem shared...we are here to help not to judge".
What can a family expect when they first meet you?
"When a family first meets me, I am warm, friendly, approachable, non-judgemental and empathetic. I have a good listening ear and a shoulder to cry on".
What is important to you when you are working alongside a family?
"Trust between myself and the family is important, understanding and empathy".
Quickfire round
- Tea or coffee? Tea
- Sweet or savoury? Savoury (if pushed!)
- Early bird or night owl? Early bird
- Favourite song or type of music? 80s music
- Favourite family film? Grease / Mamma Mia
- Favourite place to spend a day off? Anywhere with my grandchildren
- What is one thing on your bucket list? Retire by the sea
Getting to know Mandy
What is your favourite thing about working in a Family Hub?
"I enjoy being part of a team where no two days are the same. Also I enjoy working alongside other teams in the hub too".
Outside of work
Mandy loves being by the sea with her family and her grandchildren always make her smile.